Security & Compliance

Enterprise-grade security for your video KYC data

Data Security

How we protect your sensitive video verification data

Encrypted video uploads

All video uploads use TLS 1.3 encryption in transit and AES-256 encryption at rest

Short data retention policies

Videos are automatically deleted after 30 days. Configurable retention policies available for Enterprise plans

Secure API authentication

API key authentication with rate limiting, IP whitelisting, and webhook signature verification

GDPR-aligned data handling

EU data residency options, data deletion on request, and full GDPR compliance

Frequently Asked Questions

Is the video saved?

Yes, videos are temporarily stored for processing and audit purposes. They are automatically deleted after 30 days unless you configure a different retention policy.

How long is data retained?

By default, videos are retained for 30 days. Analysis results and metadata are kept for 90 days. Enterprise customers can configure custom retention policies.

Is there encryption?

Yes. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. API keys are hashed and never stored in plain text.

Where is data stored?

Data is stored in secure cloud infrastructure with options for US, EU, or custom regional data residency for Enterprise customers.

Can I delete data on request?

Yes. You can delete any video or session data at any time via API or dashboard. We support GDPR right-to-deletion requests.

Compliance & Standards

Built to meet enterprise security requirements

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SOC 2 Ready

Security controls aligned with SOC 2 Type II

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ISO 27001 Aligned

Information security management practices

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GDPR Compliant

Full compliance with EU data protection

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CCPA Ready

California privacy law compliance

Detection Transparency

FrameSentinel does not make automatic approval or rejection decisions. Instead, we provide detailed fraud detection data that your system uses to make informed decisions.

What you receive:

  • Authenticity score (0-1 scale)
  • Risk level classification (VERIFIED, SUSPICIOUS, REJECTED)
  • Frame-by-frame tamper timeline
  • Detection flags for each fraud type
  • Confidence scores for each detection

Your system remains in full control of the final decision.

Questions about security?

Contact our security team for detailed information

Contact Security Team